Legal notice

1. General Information

This website is operated by Aura Jewellers.

Business Name: Aura Jewellers
Website: [Your Website URL]
Email: [zubairmehar993@gmail.com]
Phone/WhatsApp: [03167894006]
Business Address: [pakistan,punjb,gujranwala]

Throughout this website, the terms “we,” “us,” “our,” and “Aura Jewellers” refer to Aura Jewellers. The terms “you” and “customer” refer to the person accessing our website or purchasing our products.

2. Products & Product Information

We make every effort to display our jewelry products, descriptions, specifications, photographs, colors, and prices as accurately as possible.

However, slight differences in color, appearance, texture, or finish may occur due to photography, lighting, screen settings, or manufacturing characteristics.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

The final price payable by the customer will be shown at checkout before the order is completed.

Any applicable taxes, shipping charges, customs duties, or other fees will be handled according to the information provided at checkout or applicable laws.

4. Orders & Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

We reserve the right to accept, decline, cancel, or limit an order for reasons including, but not limited to:

Product availability
Pricing or listing errors
Suspected fraudulent activity
Incorrect customer information
Payment issues
Shipping limitations

If we cancel an order after payment has been received, any eligible amount paid for that order will be refunded according to our refund policy.

5. Payments

Payments are processed through the payment methods made available on our website.

You agree to provide accurate and complete billing and payment information.

We do not knowingly store complete payment card details on our own systems when payment is processed through a third-party payment provider.

6. Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may be affected by courier delays, weather, customs, public holidays, incorrect addresses, or circumstances outside our control.

For international orders, customers may be responsible for applicable customs duties, taxes, or import charges.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy.

Customers should review the applicable policy before placing an order.

Certain products may be excluded from returns or exchanges where permitted by applicable law, including personalized, customized, or specially made items.

8. Jewelry Care

Jewelry should be handled and stored with appropriate care.

Exposure to perfumes, chemicals, cosmetics, water, sweat, cleaning products, or excessive force may affect the appearance or condition of jewelry.

Aura Jewellers is not responsible for damage resulting from improper use, accidental damage, normal wear and tear, or failure to follow recommended care instructions.

9. Intellectual Property

All content available on this website, including but not limited to:

Logos
Brand names
Product photographs
Product descriptions
Graphics
Designs
Text
Videos
Website layout

is owned by or licensed to Aura Jewellers unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially use our content without prior written permission.

10. Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

Attempt to gain unauthorized access to our website
Use our website for fraudulent activities
Submit false or misleading information
Interfere with website security
Copy or reproduce our content without permission
Use automated systems to collect website content without authorization
Engage in activities that could damage our business or website

11. Third-Party Services

Our website may use third-party services such as payment processors, shipping companies, analytics providers, advertising services, and other Shopify-supported services.

These third parties may have their own terms and privacy policies. Aura Jewellers is not responsible for the policies or practices of third-party services.

12. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that information may be collected and processed as necessary to provide services, process orders, communicate with customers, prevent fraud, and improve our website, subject to our Privacy Policy and applicable law.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

14. Limitation of Liability

To the extent permitted by applicable law, Aura Jewellers will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these terms is intended to exclude or limit any legal rights or protections that cannot lawfully be excluded or limited.